To combat an evolving terrorist threat, Counter Terrorism Policing (CTP) needs up-to-date IT and technology. As a Technical Training Manager, you will ensure they get the best by training our dedicated Customer Service Centre team.

Join us and use your skills to help us keep the country safe.

Based at our Customer Service Centre, you’ll take charge of technical and service support training for over 70 staff, both technical and non-technical. You’ll focus on technical training (second line) and Service Desk Training (first line) – two crucial areas. There’ll also be the chance to deliver bespoke technical training projects over a wide range of technologies. These will be unique to CTP and transitioned to technical support teams.

Part of the Senior Management Team, you will work amongst the best and brightest to tackle a variety of exciting challenges within an inclusive and welcoming environment, where people are free to achieve.

To be part of our team, you’ll need experience of technical training and team leadership, plus broad IT knowledge. This should include:

• Cloud Computing
• Linux
• Windows
• SQL Server
• VMware and virtualisation
• Network switching and routing
• Telecoms
• IT administration and Active Directory
• Dev Ops

Ideally, you’ll also be familiar with training packages, including those supporting technical documentation. Experience in an Agile environment would also be an advantage.  

If you’ve got the expertise required to join us, you’ll find an inclusive culture that enables us to do things differently, flexing working patterns to ensure the life-work balance is healthy. And, besides the rewarding nature of the job itself, a competitive salary and a Civil Service pension, you'll benefit from excellent career and professional development. 

Vetting

This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.

Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.

Confidentiality Agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

Our Employee Commitments

Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.

Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve.  As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.

Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable). 

How to apply

Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process, and a host of other information, that will help inform and support your application:

https://sscl-innovation.com/MPScandidatepack/

Please visit our website. Applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).

Completed applications must be submitted by 5^th February 2024

The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females

As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions.